Privacy Policy

Privacy Policy

At Master Auto Glass, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or use our services.

1. Information We Collect

We collect several types of information depending on how you interact with our website and services:

  • Personal Information: This includes information that you voluntarily provide to us, such as your name, email address, phone number, and any other details you share when filling out forms, making inquiries, or booking our services.
  • Usage Data: We collect information about how you interact with our website, including your IP address, browser type, pages visited, and the time and date of your visit. This data helps us understand user behavior and improve our website’s functionality.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track your activity on our website and store certain information. Please refer to our Cookie Policy for more details.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our website and services.
  • To improve and personalize your experience on our website.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To process transactions and send you related information, including booking confirmations and invoices.
  • To send you marketing communications, if you have opted in to receive them.
  • To monitor and analyze trends, usage, and activities on our website.
  • To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and customer support. These service providers have access to your personal information only to perform these tasks and are obligated not to disclose or use it for any other purpose.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure socket layer (SSL) technology, and regular security assessments. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.

5. Retention of Your Information

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your information is no longer needed, we will securely delete or anonymize it.

6. Your Rights and Choices

You have certain rights regarding your personal information, including:

  • The right to access, update, or delete your personal information.
  • The right to object to the processing of your personal information.
  • The right to withdraw your consent at any time, where we rely on your consent to process your information.
  • The right to request the restriction of processing your personal information.
  • The right to data portability, allowing you to request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at the information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we encourage you to review this policy periodically. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: info@masterautoglass.com

Phone: (123) 456-7890